Training & Support
Our three pillars of focus, a commitment to quality food and ingredients, a love of sports and generosity in the surrounding community, have kept Glory Days Grill as a leader in the industry for over 23 years. Our founders boast over 120 years of combined restaurant experience and expertise – and are still actively involved in the day-to-day operations of the restaurant today. Our longevity in the industry and successful track record proves that our business model works. We have invested wisely to recruit the finest team in the foodservice industry, to provide support in the areas of operations, training, marketing and business development and to give you all of the tools needed to be a successful franchise owner. We recognize that your success is our success, and we want you to reach your goals.
As a Glory Days Grill franchise owner, you can be a part of an innovative brand that stands behind their franchisees. Our hands-on training and support program will provide you with all the tools needed to own and operate a restaurant that not only provides their customers with an exceptional dining experience, but also one that cares about the well-being of their community.
We have a training program in place that allows you to open your restaurant quickly and efficiently, by providing you with all of the necessary support and tools.
Upon being approved as a Glory Days Grill franchisee, you will receive a great deal of hands-on support, including:
- Site selection assistance and guidance, including field visits
- Professional and detailed restaurant layout, blueprint, design, and construction document review and analysis
- Complete equipment lists and specifications
- Pre-approved suppliers, when available, in franchise market
- Guidance in securing a liquor license
- Grand opening promotions assistance
- Operational and management tools
- Comprehensive pre-opening assistance and restaurant opening training package
Ongoing support services include:
- Confidential operations manual documenting Glory Days Grill operational procedures
- Ongoing marketing manual guidance, as well as operational, marketing, and financial-control consultation as needed
- National purchasing programs for certain supplies, services and food products
- Scheduled visits from your Franchise Manager
- Training systems and programs to assist in training your restaurant staff
And it doesn’t stop there! Our ongoing training programs cover all aspects of the business to provide you with the necessary instruction to own and operate a Glory Days Grill franchise, including:
- Preparation of all Glory Days Grill menu items
- Quality and food portion control
- Effective food service operations
- Beverage and inventory management
- Marketing, promotions and public relations
- Management tools, systems and routines
- Local marketing training materials
- Cleanliness, organization and sanitation standards
- Execution of opening and closing management functions